Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.0
Location
8.7
Service
8.7
Dining
7.3
Guest reviews
7.8/10
based on 6 reviews
4/5
based on 731 reviews
8.3
8.3/10 based on 2303 reviews
#142 of 403 hotels in Amsterdam based on Tripadvisor
Norman
United Kingdom,
April
2024
7.4/10
The hotel offers small but comfortable and clean rooms with a beautiful view from the window, though the lighting is quite dim at night. The late check-out option until around 6pm is convenient, but may need improvement.
Rooms
7.0
The rooms are small but comfortable and clean, with a window that opens to a beautiful view.
Service
8.0
The service was friendly and helpful, with staff even recommending local restaurants. However, the incident of entering our bedroom by mistake raises a concern.
Location
9.0
The hotel is located in the museum district, near Rijksmuseum and Concertgebouw, offering a high-end shopping area. While it's not right in the city center, it provides a good night's sleep away from the busy areas.
Dining
6.0
The dining options were a bit overpriced with downstairs location and marginal quality. The breakfast selection included a variety of items but fell short of expectations.
Facilities
7.0
Facilities include an available dining area, but the pricing seems a bit high for what is offered.
Robert
United States,
April
2024
8.2/10
The hotel is in a great location, with fantastic service and clean rooms. However, some room amenities could be improved, like better lighting and more storage options. Despite the minor drawbacks, the cleanliness and professional service make it a pleasant stay.
Rooms
8.0
The rooms were spotlessly clean but could benefit from better lighting and additional storage options like a closet.
Service
9.0
The staff was lovely, helpful, and very professional, making the stay enjoyable despite small room size.
Location
9.0
The hotel is in a quieter, lovely area, conveniently located near public transportation and key attractions like the Rijksmuseum and tram stations.
Dining
7.0
The dining experience was nice with early serving times to accommodate early departures like catching a train at 7.45am, but there is room for improvement.
Facilities
8.0
The facilities were good, but some minor upgrades could enhance the overall guest experience.
Anita
United States,
April
2024
8.2/10
I absolutely loved the hotel's superb location near the Rijksmuseum, surrounded by fantastic restaurants. The rooms are adequately sized but a bit on the smaller side. The service was top-notch, super friendly and helpful. The location is excellent, putting you in the heart of a lively city neighborhood. The dining experience was superb, offering a variety of delicious options. Overall, a great value for the money!
Rooms
7.0
The rooms are adequately sized but a bit on the smaller side.
Service
9.0
The service was super friendly and incredibly helpful.
Location
9.0
The location is excellent, near the Rijksmuseum and surrounded by great dining options.
Dining
8.0
The dining experience was superb with a variety of delicious options.
Facilities
8.0
The facilities were clean and well-kept.
Lionel
United Kingdom,
December
2023
8.2/10
The hotel had amazing views of the museum district with very modern rooms. However, the rooms were small and extremely hot, needing some renovation. The service was outstanding with very friendly and helpful staff. The location was perfect for exploring the city and accessing public transportation easily. The buffet breakfast was lovely with a great variety, but slightly overpriced. Overall, a convenient stay with some room for improvement.
Rooms
7.0
The rooms looked out onto the beautiful museum district but were very small and extremely hot. Some renovation may be needed.
Service
9.0
The staff were super helpful and polite, making my stay enjoyable.
Location
9.0
The location was perfect with easy access to museums, public transportation, and restaurants.
Dining
8.0
The breakfast buffet was delightful with a wide variety of options but slightly overpriced.
Facilities
8.0
The hotel had good drinks facilities and seating for guests.
Joseph
United States,
November
2023
7.2/10
My stay at the hotel was a mixed experience. The rooms, while clean and fresh, felt quite worn and old-looking. On the bright side, the service was exceptionally friendly and helpful. The location was very central, making it convenient to explore the city, but unfortunately, the noise levels were a downside. The dining options were more than adequate, but the value for money was questionable.
Rooms
6.0
The rooms were a bit disappointing as they appeared quite worn and old, despite being clean and fresh.
Service
9.0
The service at the hotel was top-notch, with the staff being extremely friendly and welcoming.
Location
7.0
The hotel's location was very central, allowing easy access to key attractions, but the noise levels from the surroundings were quite disruptive.
Dining
7.0
The dining experience was more than adequate, but the value for money was questionable as the price seemed high for what was offered.
Facilities
7.0
Percy
United Kingdom,
October
2023
7.8/10
The hotel's rooms are not that big but do the job for a comfortable stay. The service is professional, with attentive staff. The location is fantastic, surrounded by restaurants and near public transportation options. The dining experience offers a good variety of options. Overall, a convenient choice with some minor inconveniences.
Rooms
7.0
The rooms are adequate for a comfortable stay.
Service
8.0
The staff is professional and attentive.
Location
9.0
The location is fantastic, surrounded by restaurants and near public transportation options.
Dining
8.0
The dining experience offers a good variety of options.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.